Administration

Configure and manage the structural components of the platform: users, organisations, websites, data feeds, and competitors.

Access: Administration pages are accessible to users with an admin or owner role. Standard users may have read-only or restricted access to these sections depending on your organisation's configuration.

Users

The Users page (/users) lets you manage who has access to the platform within your organisation.

User List

Column	Description
Email	The user's login email address.
Name	The user's display name.
Actions	Edit or remove the user.

Adding a New User

Click the New User button in the top-right corner of the Users page.
Enter the new user's email address and name in the dialog.
Save. The user will receive an invitation email with instructions to set their password.

Organizations

The Organizations page (/organizations) is the top-level administrative entity. All websites, feeds, and competitor configurations are grouped under an organisation.

Organization List

Column	Description
Name	The organisation's display name.
Notes	Optional internal notes about this organisation (e.g. account purpose, client details).
BigQuery	Indicates whether Google BigQuery integration is active for this organisation. Required for Data Insights.
Actions	Edit or delete the organisation.

BigQuery integration enables the Data Insights module. Contact the Coolpie.ai team to set this up for your organisation.

Websites

The Websites page (/websites) lists all storefronts being monitored by the platform. Each website is linked to one Organisation and can have its own product feed, competitors, and price rules.

Website List

Column	Description
Name	A descriptive label for the website (e.g. "Alensa Germany").
URL	The public URL of the storefront.
Has Feed	Whether an active product feed is connected to this website. Yes / No.
Organization	The parent organisation this website belongs to.
Actions	Edit or remove the website.

Switching Between Websites

If your account has access to multiple websites, use the website switcher dropdown in the top navigation bar (next to the Coolpie logo) to switch context. All product, matching, and insights data will update to reflect the selected website.

Product Feeds

The Product Feeds page (/product-feeds) manages the data sources that import your product catalogue into Coolpie.ai. The platform fetches feeds on a schedule and uses them to keep your product list, prices, and COGS data up to date.

Feed List

Column	Description
Name	A label for this feed (e.g. "Google Shopping DE").
URL	The publicly accessible URL of the feed file (XML or CSV).
Website (Organization)	Which website and organisation this feed supplies data for.
Data Mapper	The feed format/mapping template used to parse the file (e.g. Google Feed).
Fetch Frequency	How often the platform fetches a fresh copy of the feed, in minutes.
Active	Whether the feed is currently being fetched. Yes / No.
Has Cogs	Whether the feed includes cost-of-goods (COGS) data, used for margin calculations in Price Suggestions.
Has Items	Whether the feed includes product listing data.
Has Prices	Whether the feed includes current selling prices.
Actions	Edit or remove the feed.

Supported Feed Formats

Currently supported data mapper formats include:

Google Feed — standard Google Merchant Center XML feed format. This is the most common format and is compatible with feeds generated by tools like DataFeedWatch, Channable, and similar.

Contact support if you require a custom feed mapping for a non-standard format.

Feed health: The Website Dashboard shows each feed's status and last fetch timestamp. If a feed shows an error, check that the URL is publicly accessible and the feed format is valid.

Competitors

The Competitors page (/competitors) lists all competitor websites configured for the current website. Coolpie.ai regularly monitors each competitor's prices to keep data up to date.

Competitor List

Column	Description
Name	The competitor's domain or display name.
URL	The root URL of the competitor's storefront.
Aggregator	Whether this competitor is treated as a price-comparison aggregator rather than a direct retailer. Aggregator sources appear in the Product Aggregators Dashboard.
Monitoring	The current readiness and activity status of price monitoring for this competitor (see below).
Matching Strategy	How matches for this competitor are handled: Automatic or Confirmation.
Actions	Edit or remove the competitor.

Monitoring Statuses

The Monitoring column shows two indicators — Readiness and Activity:

Readiness	Meaning
Live	Price monitoring is active and delivering data successfully.
Ready, no mapping	Monitoring is set up but lacks a product mapping — prices will be collected but may not link correctly to your products until mapping is complete.
Not Ready	Price monitoring is not yet configured or has a blocking issue. Contact support.

Activity	Meaning
Active	Price monitoring is running on schedule.
Paused	Price monitoring has been paused (manually or automatically).

Matching Strategies

Strategy	Behaviour
Automatic	Matches found by the system go live immediately. Use this for high-confidence competitors where GTIN coverage is good.
Confirmation	All system-found matches are held in the Confirmation Queue for manual review before being activated. Use this for competitors where product naming is inconsistent or GTIN coverage is poor.